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The Most Common Garage Door Opener Issues

Consider how often you open and close your garage door every day. For most southeastern Florida homeowners, the garage door cycles up to 1,500 times every year. Homeowners often take garage doors for granted as the main entryway to their homes, offering a safe and convenient entrance. The garage door opener is the key to this convenience. When your garage door opener stops functioning properly, you might have to put your whole routine on hold.

Whether your garage door won’t close all of the way, makes unusual sounds while operational, or refuses to open or close at all, the cause of the issue could be simple for homeowners to diagnose and fix. By understanding common garage door opener issues and how to resolve them, you can become a more responsible and knowledgable homeowner. You’ll know when to attempt a fix yourself and when it’s far better and safer to reach out to a trained garage door professional.

Common Garage Door Opener Issues

Even the highest-quality garage door openers will likely experience issues and need repairs after years of usage and daily cycling.

With regular use, garage door openers will eventually succumb to worn-out hardware and other malfunctions. Minor issues like dead remote batteries and misaligned photo-eye sensors can easily and quickly be fixed by homeowners. More severe opener problems may indicate you need a garage door opener replacement.

By understanding common garage door opener issues, you can avoid major repair costs, door damage, and other inconveniences like being stranded outside of your garage or trapped inside of it.

Garage Door Reverses Before Hitting the Floor or Won’t Close

When the garage door opens normally, but won’t close, there’s a variety of possible issues homeowners should investigate:

  • Close-limit switch setting: When the opener was installed, the technician set the limit switch, telling the opener when the door has reached the floor. The limit switch setting is based on the size and weight of the door. If this was improperly programmed or was accidentally changed, the opener will think the door closed too early once it touches the floor, thinking the ground is an object and not the end of the closing cycle.
  • Photo-eye sensor adjustment: At the base of the garage door are electronic photo-eyes casting a beam between themselves. When the beam is disrupted, the garage door opener prevents the door from closing to avoid damaging or injuring an item or person. The pathway between the two photo-eye sensors must stay clear to allow the door to close smoothly. If the sensors have become misaligned or dirty, the door won’t close.

Garage Door Won’t Open Completely

After clicking the remote button, the garage door may open, but not entirely, and prevent your car from entering or exiting the garage. If the garage opens but stops short of its full open position, then the garage door opener’s up-limit switch may be programmed incorrectly.

The programming mechanism is typically a touch-lever mounted near the end of the track, close to the opener motor. If this lever is set too far from the motor, the door will stop the door’s ascension before it is fully opened. To fix the up-limit switch setting, move it closer to the motor.

The Door Opens but the Motor Still Runs

While less common, if the garage door opener raises and lowers the door, but you hear the motor whirring once the cycle ends, then the up-limit switch is positioned too close to the motor and needs to be moved away.

It’s important that the limit switch is set properly. This setting lets the opener know the proper distance to the floor and triggers the motor to stop running. This issue typically occurs immediately after the garage door opener has been installed. Troubleshoot the limit switch positioning by moving it farther from the motor in small increments and then testing the garage door opener’s operation.

Remote or Wall-Mounted Pad Won’t Trigger Operation

It’s often frustrating for homeowners when you’re on the way home and the garage door won’t open after pressing the remote button several times. There are several things to check to trigger opener operation. Make sure you’re not trying to open the garage door from too far away — the opener functions at certain distances only. Also, if you can’t remember the last time you swapped your remote’s batteries for fresh ones, try replacing them and try opening the door again.

If the garage door won’t budge after pressing the remote button or wall switch, the power source to your opener has likely been disrupted. First, check that your opener is still plugged into the outlet and hasn’t accidentally been unplugged. If the plug is still inserted, make sure the garage breaker switch isn’t tripped.

After verifying that the power source hasn’t been interrupted, and the door still won’t open and close, the garage door motor may have burned out. When the garage door opener motor no longer works, the only realistic solution is to replace the unit.

Garage Door Opener Not Working? Schedule Garage Door Repairs With The Doorman Today

At The Doorman, we understand how important reliable and smooth garage door operation is for your daily activity. If you’re a homeowner in Broward or Palm Beach County and you need helpful, knowledgable, and prompt garage door opener repairs or maintenance services, reach out to the trained local professionals at The Doorman.

We’re a family-owned company with over 20 years of experience working on residential garage door systems throughout southeast Florida. Our team can handle any type of garage door opener issue, large or small. With every garage door repair project, we guarantee comprehensive repairs, personalized services and affordable solutions.

Schedule garage door opener repairs today or learn more about common garage door opener issues by calling us at 561.600.9606 or complete our online contact form to request a free project quote.


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Contact The Doorman

    Tami Fiorito
    Tami Fiorito
    11:51 19 May 22
    The best! They came out and repaired my garage door within 3 hours of calling them, with parts and labor I was charged... $55! Same day service and totally reasonable fee! When does that ever happen? For once, the unforeseen stumbling blocks that life throws in ones path that usually turns into disaster, stress and a huge financial hit; thanks to The Doorman, turned into an insignificant bump in the road.read more
    Sil Bee
    Sil Bee
    21:19 14 May 22
    I needed a new garage door opener. I called them and Andre was sent out. Super nice and friendly guy. He explained... everything and was thorough. I would hire this company again!read more
    Jeff Templer
    Jeff Templer
    17:08 13 May 22
    Had a broken spring in my large garage door. Called these guys, who quoted me $400 to $500. When the technician... showed up he said it would be $1300. I sent him away, and called the well known guys from Pompano who fixed it (replaced both springs) for $550.read more
    Candace Young
    Candace Young
    23:00 19 Apr 22
    Today we had a issue with the garage door and we were told to call this place....they happen to have a cancellation and... was able to show up...the fact that they did within the hour was great...we had a terrific man miquel who explained to us that the system we had was old which we knew and how the new units are easier to use and repair.we were thrilled with the installation and very happy with the new system...read more
    Linda Nardone
    Linda Nardone
    21:19 25 Jan 22
    This company is great. My spring broke trapping our cars inside at 1pm. Called the office and a service man was here by... 3pm and replaced the springs and got us back up and running. Joanne in the office is a doll and Julio the tech was friendly, knowledgeable and fast with the repair. Highly recommend for any garage door needs.read more
    Sarah Attaway
    Sarah Attaway
    15:31 08 Dec 19
    The absolute best. They came out on a Saturday and were able to fix my garage door in less time than it took for me to... tell my neighbor what was wrong with it when she saw them working on it. Fixed the problem, programmed a new remote, and fixed the outside keypad all for less than the other companies wanted just to show up to and give an estimate. I can't say enough good things about these guys. They are reliable, more than fair priced, and warranty their work for a year. 100000% would refer them to all of my clients, neighbors, and friends. Thank you to Julio and Eric!!read more
    Jenna Grange
    Jenna Grange
    14:23 30 Oct 19
    My garage door spring snapped this morning and I called the Doorman and spoke with Jim the owner who was very nice and... able to send someone out within 30 minutes of me calling. Eric came out gave me a quick estimate, had what he needed on the truck and had my springs replaced and door back up and running within about 30 minutes. He also made a few minor tweaks to my door to ensure it’s running great. Amazing company with fair and honest pricing. I highly recommend them and would definitely use them again. Thanks Eric!read more
    Vitali L
    Vitali L
    23:17 22 Oct 19
    Extremely prompt service! I called around noon and at 2pm i had a new garage door opener installed! Very good price... and prompt professional service! Thank you!read more
    HOWARD DEICHERT
    HOWARD DEICHERT
    17:05 08 Oct 19
    Fantastic company....the only garage door company you would want to use. Very professional and friendly and will go the... extra mile to make sure things are take care of. Jim Is the BEST!read more
    Gina Podolan
    Gina Podolan
    02:15 04 Jul 19
    I did my homework and found The Doorman to replace my old garage door with a hurricane proof new one. They promptly... replied to my emails and explained the details, which were many, and came out for an estimate which was reasonable as compared to other bigger vendors. Jim and Keith did not try to oversell me and helped me choose the best door in my budget. They custom built my door to specs and took care of all the permits which was great. Keep in mind it did take a few weeks to make the door, so order in enough time for delivery you want. Best part was Cory who installed my new door very professionally and very friendly too and did an amazing job! I was not very excited about buying this; however, now I am very pleased and love how quiet and smooth it runs and also looks clean. Worth every penny and will call them if service is needed as they were very prompt and courteous. Happy customer!read more
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