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Common Reasons Why Your Garage Door Won’t Close

After years of reliable use, you find one morning that after pressing the remote control button several times, your garage door just won’t close. While having a garage door that won’t close is an inconvenient and time-consuming hassle, it’s one of the most common garage door issues Florida homeowners experience. Being the most frequently used daily entrance and exit to your home, a garage door that won’t close can result from minor issues like obstructions in the path of the door or more severe issues like a broken spring or cable.

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Garage doors left open present a significant home security and safety issue and should be addressed as soon as possible. When your garage door won’t close, make sure to note common repair signs and determine whether professional attention is needed.

What to Do When Your Garage Door Won’t Close

When your home’s garage door won’t close, you can’t just leave it open until you find a convenient time to address the issue. In many instances when the door won’t close properly, there’s a simple explanation for the cause of the malfunction. By performing initial troubleshooting steps, you can often quickly determine why the garage door won’t close and end up saving money by avoiding a service call from a professional.

If your garage door won’t close, look at the following action items first:

  • Perform a visual inspection: When the garage door won’t close, it’s best to first perform a visual inspection of the garage door parts and components, checking for signs of visible damage.
  • Check photo-eye sensors: If there are no obvious signs of damage, look at the photo-eye sensors at the base of the door. Make sure there’s nothing blocking the sensors, that the sensors are properly aligned, and that each unit is free of debris. In many cases, dirt and grime can obscure the sensor lenses, confusing the part into thinking there’s an obstruction in the path of the closing door.
  • Press the wall-mounted keypad: When the parts of the garage door appear in good condition and there’s no object in the way of the door, homeowners should check whether the door will close when using the wall-mounted keypad. Press the interior wall station button, using constant pressure, until the door touches the ground. If the garage door is able to close with the wall pad, it likely indicates a problem with the remote control such as a dead battery or a short within the garage door opener’s circuit board. Check the condition of the circuit board by cleaning and realigning the photo-eye sensors. These pieces often get shorted after a power surge or electrical strike.
  • Release the emergency cord: If your garage door still won’t close after troubleshooting common issues, ensure the safety and security of your home by manually closing the garage door. Use the manual door release cord located on the garage door opener. This red lever will release the garage door from the opener, allowing you to gently lower the door into the downward position using the handle mounted to the bottom garage door panel.
  • Contact a professional repair technician: Once the garage door has been securely lowered and locked, if your garage door has a manual door locking mechanism, call a qualified garage door repair technician to inspect your garage door system and identify the reason why the door won’t close. A professional will be able to determine whether there’s a damaged component, an issue with the garage door opener, if there’s a binding issue, or if your garage door just needs a tuneup.

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Reasons Why Your Garage Door Won’t Close

While there are several ways to identify and fix common garage door issues yourself, there are a few severe instances when you’ll need assistance from a professional.

After looking over your garage door system and finding no simple and safe DIY solutions, your door likely has a broken or damaged component preventing the door from closing properly. Common components that prevent your garage door from closing properly include:

  • Broken springs or cables: Torsion or extension springs and cables are some of the most crucial components in your garage door system. These parts are responsible for counterbalancing the weight of the door and allowing the opener to lift and lower it smoothly. Broken springs and cables are some of the most dangerous garage door repair issues that prevent the door from closing. Springs at the end of their lifespan can snap unexpectedly, making a loud banging sound, or will show visible signs of age, like gaps between spring coils. Damaged cables will often unspool from the drum or appear frayed.
  • Misaligned garage door tracks: In the garage, there’s a lot of movement and coming and going. With daily activity, it’s normal for the garage door tracks to be accidentally hit and become misaligned. The track provides a clear pathway for the door to travel when it opens and closes. When the track is ajar, it can slow and even prevent movement of the door.
  • Improperly programmed limit settings: In some instances, the garage door opener’s limit settings may be improperly programmed. The limit settings signal the machine to know how much movement is required to completely open or close the door. When the garage door is installed, a technician will set this program according to the height and weight of the door. When the setting is programmed too high, the opener will assume the door closed too early once it touches the ground, thinking the ground is an object and not the end of the cycle.

Contact The Doorman, Southeastern Florida’s Best Source for Residential Door Repairs and Maintenance

When your garage door won’t close, no matter the cause, you can rely on the trained local professionals at The Doorman to perform prompt and effective garage door repairs. We happily provide garage door services for homeowners throughout southeastern Florida, including the Boca Raton, Ft. Lauderdale and Palm Beach areas.

Contact us today to learn more about our garage door repair services or call 561.600.9606 to request an appointment.


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Contact The Doorman

    Tami Fiorito
    Tami Fiorito
    11:51 19 May 22
    The best! They came out and repaired my garage door within 3 hours of calling them, with parts and labor I was charged... $55! Same day service and totally reasonable fee! When does that ever happen? For once, the unforeseen stumbling blocks that life throws in ones path that usually turns into disaster, stress and a huge financial hit; thanks to The Doorman, turned into an insignificant bump in the road.read more
    Sil Bee
    Sil Bee
    21:19 14 May 22
    I needed a new garage door opener. I called them and Andre was sent out. Super nice and friendly guy. He explained... everything and was thorough. I would hire this company again!read more
    Jeff Templer
    Jeff Templer
    17:08 13 May 22
    Had a broken spring in my large garage door. Called these guys, who quoted me $400 to $500. When the technician... showed up he said it would be $1300. I sent him away, and called the well known guys from Pompano who fixed it (replaced both springs) for $550.read more
    Candace Young
    Candace Young
    23:00 19 Apr 22
    Today we had a issue with the garage door and we were told to call this place....they happen to have a cancellation and... was able to show up...the fact that they did within the hour was great...we had a terrific man miquel who explained to us that the system we had was old which we knew and how the new units are easier to use and repair.we were thrilled with the installation and very happy with the new system...read more
    Linda Nardone
    Linda Nardone
    21:19 25 Jan 22
    This company is great. My spring broke trapping our cars inside at 1pm. Called the office and a service man was here by... 3pm and replaced the springs and got us back up and running. Joanne in the office is a doll and Julio the tech was friendly, knowledgeable and fast with the repair. Highly recommend for any garage door needs.read more
    Sarah Attaway
    Sarah Attaway
    15:31 08 Dec 19
    The absolute best. They came out on a Saturday and were able to fix my garage door in less time than it took for me to... tell my neighbor what was wrong with it when she saw them working on it. Fixed the problem, programmed a new remote, and fixed the outside keypad all for less than the other companies wanted just to show up to and give an estimate. I can't say enough good things about these guys. They are reliable, more than fair priced, and warranty their work for a year. 100000% would refer them to all of my clients, neighbors, and friends. Thank you to Julio and Eric!!read more
    Jenna Grange
    Jenna Grange
    14:23 30 Oct 19
    My garage door spring snapped this morning and I called the Doorman and spoke with Jim the owner who was very nice and... able to send someone out within 30 minutes of me calling. Eric came out gave me a quick estimate, had what he needed on the truck and had my springs replaced and door back up and running within about 30 minutes. He also made a few minor tweaks to my door to ensure it’s running great. Amazing company with fair and honest pricing. I highly recommend them and would definitely use them again. Thanks Eric!read more
    Vitali L
    Vitali L
    23:17 22 Oct 19
    Extremely prompt service! I called around noon and at 2pm i had a new garage door opener installed! Very good price... and prompt professional service! Thank you!read more
    HOWARD DEICHERT
    HOWARD DEICHERT
    17:05 08 Oct 19
    Fantastic company....the only garage door company you would want to use. Very professional and friendly and will go the... extra mile to make sure things are take care of. Jim Is the BEST!read more
    Gina Podolan
    Gina Podolan
    02:15 04 Jul 19
    I did my homework and found The Doorman to replace my old garage door with a hurricane proof new one. They promptly... replied to my emails and explained the details, which were many, and came out for an estimate which was reasonable as compared to other bigger vendors. Jim and Keith did not try to oversell me and helped me choose the best door in my budget. They custom built my door to specs and took care of all the permits which was great. Keep in mind it did take a few weeks to make the door, so order in enough time for delivery you want. Best part was Cory who installed my new door very professionally and very friendly too and did an amazing job! I was not very excited about buying this; however, now I am very pleased and love how quiet and smooth it runs and also looks clean. Worth every penny and will call them if service is needed as they were very prompt and courteous. Happy customer!read more
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