Garage Door Repair FAQs

Are your estimators available for evening and weekend quotes?

Yes! At The Doorman, we understand that most of our customers have busy schedules, so we are available for weekend and evening quotes!

What garage door brands do you service?

We service all brands of garage doors, including Amarr, Clopay, Stanley, Raynor, Wayne-Dalton and Overhead Door.

What is included in the $39.95 Garage Door Tune-Up Special?

During our $39.95 Garage Door Tune-Up, we:

• Lubricate hinges, rollers, torsion tube bearing plates and openers.
• Check all of the following for wear and tear and defects —cables, bottom rubber exterior weather seal, door spring balance and safety sensors.
• Make minor operator adjustments.

Should I repair or replace my garage door?

The two main factors to consider when deciding between a replacement or a repair are the door’s age and the extent of the damage. If your garage door is damaged but relatively new, it may be possible to repair it. Depending on the issue, your door might need a simple servicing or a new part. If the damage is extensive, a technician can also replace a large section of the door.

In general, if your door is older and has damage, it usually makes more sense to invest in a new door than to continually repair an old one. If you’re still unsure, call a trusted specialist to assess the damage and give their opinion. 

Why won’t my garage door open?

Although it’s frustrating when your garage door opener malfunctions, it could be due to simple, easy-to-fix issues. If your garage door doesn’t open, the most likely causes have to do with the following:

• Power cord: Although it seems obvious, sometimes the simplest answer is the right one. Check that the power cord is plugged in before anything else. If it is plugged in, ensure there isn’t an issue with the plug socket by trying another one.
• Tracks: The metal tracks keep the door in line when opening and closing. Your garage door could stop working if the tracks are misaligned or if the rollers come off the tracks entirely. 
• Tension springs: A broken tension spring is the most common reason a garage door won’t open. Wear and tear eventually causes these springs to weaken and break on one or both sides of the door. 
• Photo-eye: Your garage door photo-eye is an essential safety feature that stops the door from moving when it senses a person or object. Your door could stop working if the sensor is out of alignment.

Why is my garage door opener not working?

Many people discover that a problem with their garage door is actually an issue with the garage door opener. Easy-to-fix issues include:

• Dead remote control batteries. 
• Radio-frequency interference. 

If the remote control is working, the problem might be with the garage door opener itself. A garage door specialist will be able to service your door opener and determine if you need a replacement part. Possible issues can involve:

• The main gear drive.
• Components of the trolley carriage.
• The garage door opener motor.
• The circuit board. 

How often should I maintain my garage door?

You should have professional garage door technicians service your door at least once a year. This advice is for doors that are functioning correctly. If you haven’t had any issues with your door or door opener, a specialist will complete preventive maintenance to prolong the door’s life, including adjusting the spring tension, lubricating necessary areas and tightening bolts. 

Is garage insulation necessary?

Insulating the passageway from the garage to your house will improve the space’s overall energy efficiency and lower your heating and cooling costs. Many people also choose to insulate their garage if they use it as an additional living space or workshop. How well you should insulate your garage door will depend on how you plan to use the area.

Contact Us Today

Have any questions about your garage or entry door? Send us a message!